Request Personal Data

Request Your Personal Data

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to request a copy of the personal data we hold about you, ask us to correct or delete it, or object to how we use it.

How to Submit a Request

To exercise any of your data rights, please contact us by email with your full name and the email address associated with your account or order:

Email: contact@alida.co.uk
Subject line: Personal Data Request

Please include:

  • Your full name
  • The email address used when placing your order(s)
  • The type of request (e.g. access, deletion, correction, objection)

What Happens Next

We will acknowledge your request within 5 working days and respond in full within 30 days, in line with our obligations under UK GDPR.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

For more information on how we handle your data, please read our Privacy Policy.