FAQ

SILKYMITT & SILKYMIZ

What happened to your SILKYMITT & SILKYMIZ products?
Great news — they’re still here, just with a fresh new name! Our SILKYMITT and SILKYMIZ hair removers are now sold under the ALIDA brand. The product is the same high quality you know and love — we simply rebranded to bring all our beauty tools together under one name. Visit our ALIDA Brand FAQ for more details →

Shipping & Delivery

How long does delivery take?
We aim to deliver your order as quickly as possible. For full details on delivery times, costs, and options, please visit our Delivery of your order page.

Where to Buy

Where can I buy Alida products?
You can find out about all the places to purchase Alida products on our Where can I buy? page.

Offers & Promotions

How do I access exclusive deals and special offers?
We love rewarding our customers! Browse our latest promotions on the Special Offers & Exclusive Deals page.

Privacy & Your Data

How do you use my personal data?
Your privacy matters to us. You can read our full Privacy Policy or visit My Personal Data to manage your information.